Dear Customer; Crystal Systems has been under Stage II of our “Drought Contingency Plan”, since October 9, 2023 requiring Voluntary water use restrictions for certain watering days and times. We are hereby lifting the Stage I “Customer Awareness” and Stage II “Voluntary Watering Restrictions” effective November 10, 2023 and no Stages of the Plan are in force or effect after that date unless further notified. This has been an unusually warm and dry summer season. Thanks to your cooperation with our Drought Contingency Plan, Crystal was able to meet demand and avoid further restrictions. Thank you! Crystal Systems Texas, Inc.